Ask our staff anything about our shop or products, or leave your feedback.
View our latest business and personal development titles here! Perfect for upping your game in the board room, upskilling or just powering-up your personal life.
Kick your bad habits--and CLOSE MORE SALES! "I love this book, especially the importance of empathy--care enough about what you are selling to personalize its ...
In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their ...
One of the best-selling books on selling ever published, Strategic Selling(R) presented the idea of selling as a joint venture and introduced the influential ...
Microsoft(R) Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by ...
Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news ...
Key skills to make sales managers better developers of salespeople Get out of the firefighting business and into the business of developing the people who ...
In one of the most original books of its kind ever written, Patrick Hanlon explains how the most powerful brands create a community of believers ...
Conversations make or break everything in sales. Every conversation you have is an opportunity to find new prospects, win new customers, and increase sales. Rainmaking ...
Win more deals with the perfect sales story! "Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe ...
People used to download music for free, then Steve Jobs convinced them to pay. How? By charging 99 cents. Prada and other luxury stores stock ...
Learn how to make pricing decisions that will maximize a firm's profits by creating and capturing customers with PRICING STRATEGY: SETTING PRICE LEVELS, MANAGING ...
Brands must build a new relationship with their customers and the culture they participate in. The old rule was to create safe, ordinary products and ...
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let's face it--sometimes the ...
In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? "Leading Public Sector ...
