books released in 2023 in Customer Service

A diamond in the rough: Over a 100 specific tips to build a strong customer culture by Steven Van Belleghem

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention ...

1 in stock - ships Wed 06th!
Customer Magic The Macquarie Way: How to reimagine customer experience to transform your business by Joseph A. Michelli

FROM #1 NEW YORK TIMES BESTSELLING AUTHOR, JOSEPH A. MICHELLI

Lessons on leveraging world-class customer experience and innovation to grow your business.

It takes a ...

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The Human Experience: How to make life better for your customersand create a more successful organization by John Sills

The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.

Leadership Book of the Year 2023 ...

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