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Designing the Future explores how world-class companies have turned a deep understanding of customers into winning products and processes. Focusing on Ford's epic transformation ...
Many organizations are facing the uphill battle of modernizing their legacy IT infrastructure. Most have evolved over the years by taking lessons from traditional or ...
Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 3rd edition of The Phoenix ...
Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core principles ...
Much has been written about Toyota over the last 30 years focusing on both its products (superior vehicles), and its operational excellence based on its ...
Everyone has heard the phrase about doing twice the work in half the time, but instead of focusing only on time, this book focuses on ...
The groundbreaking guide to boosting efficiency and revenue in any white-collar setting-without investing in new technology
Despite the ubiquity of advanced office technology, knowledge work ...