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How to handle anyone life throws at you
THE #1 SUNDAY TIMES BESTSELLER
Do you ever think you're the only one making any sense ...
The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars ...
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully ...
'Outstanding...This book is superb.' Robert B Cialdini, bestselling author of Influence
To be successful at work you also need to be influential at work ...
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
Escape common business myths to unleash game-changing productivity
Written by Shingo Prize winner Jacob Stoller, Productivity Reimagined shows how most companies are constrained by deeply ...
The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.
In many workplaces today ...
The classic guide to bringing out the best in people at their worst-fully updated for a world that's meaner, nastier, and more polarized than ...
NATIONAL BESTSELLER
Help your team maximize their full potential by mastering tough conversations
In Difficult Conversations Don't Have to be Difficult: A Simple, Smart ...
Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots ...
Create a space where everyone can contribute and shine.
Psychological safety is a shared belief within a team that it's OK to speak up ...
How engaged are your employees, really? Companies talk about 'employee engagement' and they accept its importance, yet strangely, they adopt out-dated methods when analysing and ...
