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This wide-ranging study considers the primary forms of decision-making - negotiation, mediation, umpiring, as well as the processes of avoidance and violence - in the context of ...
Most of us tend to think that there are two kinds of people in world: those who have power, and those who don't. But ...
What is social style, and how can you make it work for you in a business situation Your success at any management level depends largely ...
The Organised Writer is a practical, no-nonsense system that allows you to write without worrying about administration, business affairs, or scheduling. This straight-talking guide will ...
The Sixth Edition of Corporate Communication: A Guide to Theory and Practice continues to be the market leading text in its field, having been fully ...
The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.
Collaborative skills ...
Build essential skills and write with confidence at work!
Immediately practical guide to better business writing designed to help you develop a clear, direct, natural ...
Reliable, authoritative, and designed to ease grammar anxiety!
Words are the currency of every business transaction. They persuade, inspire, educate, and clarify. ESSENTIAL GRAMMAR FOR ...
"[Think on Your Feet] is a helpful maven's guide ideal for anyone who views a podium with fear and trembling."-Publishers Weekly
Get out ...
Public Relations and Strategic Communication provides a comprehensive introduction into public relations and the building blocks of strategic communication that support its practice. It questions ...
Winner: Axiom Award Gold Medal (Networking)
Scientists have proven that stories make the brain light up in ways no other form of communication does. Using ...
The action plan you need to ensure everyone's understood-digitally and across generations
According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ...
The author of Conversational Capacity shows professionals how to achieve greater effectiveness-and deeper purpose and meaning-by building their ability to engage in open, constructive, learning-focused ...
THE SOULFUL ART OF PERSUASION is a revolutionary guide to becoming a master influencer through the cultivation of character-building habits that are essential to personal ...
The Business Communication Handbook, 11e is a visually appealing full-colour text that helps you to develop a broad range of communication skills that are essential ...