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How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured ...
Create and maintain a successful social media strategy for your business Today, a large number of companies still don't have a strategic approach to ...
Infant and Early Childhood Mental Health: Core Concepts and Clinical Practice is a groundbreaking book that provides an overview of the field from both theoretical ...
Having become the ultimate social device, and as users drift away from TVs and computer screens, the mobile offers radical new challenges for the marketer ...
Following the overwhelming response to Treasure Yourself, Miranda continues to explore similar themes in her latest title, providing insight on what she believes it means ...
This definitive volume is the result of collaboration by top scholars in the field of children's cognition.
New edition offers an up-to-date overview of ...
For graduate courses in nonprofit marketing and management, this text focuses on the impact of nonprofit marketing in the social sector and the growing intersection ...
Business advice, from the best in the business
Looking for advice on setting up your own company, improving your career prospects, or developing your leadership ...
With the jobs market more competitive than ever, how do you make sure you stand out from the crowd? In this game-changing new book, top ...
Amazon made its mark sending new books quickly in nice, smile-embossed boxes. But its visionary founder, Jeff Bezos, wasn't content with being a bookseller ...
For undergraduate, graduate, and executive courses in leadership, organizational behavior, and management.
A flexible approach to understanding and applying leadership.
Level Three Leadership (L3L) uses ...
Are you a professional woman looking to buy your first house? Should you look for a cheap home loan or the right home loan ? Are ...
This is the story of the slow evolution of Goldman Sachs--addressing why and how the firm changed from an ethical standard to a legal one ...
This succinct but absorbing book covers the main way stations on James Reason's 40-year journey in pursuit of the nature and varieties of human ...
