PublishedHachette, September 2002 |
ISBN9780706377453 |
FormatSoftcover, 256 pages |
Dimensions15.8cm × 23.5cm × 1.9cm |
The power of effective listening is recognised as the essential tool of good management. In this book, Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems or build stronger relationships, this book offers you a new world of possibilities.