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This eighth edition includes a new chapter on ethics and social issues and a new Internet chapter that combines the basics and business use.
Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with ITIL metrics that ...
E-Learning has long been touted as the brave new frontier of education, offering fresh challenges to teachers, students and, indeed, the whole of the education ...
Install, configure, and troubleshoot DNS with this straightforward guide!
This is a unique, entry-level guide to Domain Name System (DNS), which translates Internet host names ...
This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned ...
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account ...
Step-by-step instructions with callouts to Samsung Galaxy Note II photos that show you exactly what to doHelp when you run into Samsung Galaxy Note ...
Welcome to the Galaxy
Popular for both work and play, Android tablets fill a useful niche between smartphone and computer. Samsung's Galaxy Tab kicks ...
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is ...
Use this friendly, full-color guide to make the most of the extraordinary Samsung Galaxy Note device! The Samsung Galaxy Note is the first mobile device ...
This title contains everything you need to know about your Android smartphone in full color. Eager to learn the ins and outs of your exciting ...
Step-by-step instructions with callouts to photos that show you exactly what to do with the Galaxy Tab 2 10.1 and Galaxy Tab 2 7 ...
Get the most out of Samsung's Galaxy S5 smartphone right from the start. With clear instructions from technology expert Preston Gralla, this Missing Manual ...
Preston Gralla is the author of more than 40 books, including Windows 8 Hacks and Missing Manuals on Droid X2, Galaxy Tab, and Galaxy S ...