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'The bible of coaching guides...No other book gives you the tools, skills, and the fundamentals needed to succeed in these delicate relationships.' Stephen R ...
Updated and revised-the bestselling MBA "crash course" helps anyone master the basics of corporate finance quickly and easily
The Wall Street MBA teaches key MBA ...
Whether you're addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair ...
More than 100,000 copies sold! Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous ...
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes ...
It's a simple equation--the better you use your time, the more you will accomplish, and the greater you will succeed. But the rollout of ...
Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation ...
Microsoft's CEO tells the inside story of the company's continuing transformation, while tracing his own journey from a childhood in India to leading ...
All businesses have customers, but how many of them deliver unforgettably good customer service
Customer experience expert and author John R. DiJulius reveals the hidden ...
The success or failure of your business depends on the success or failure of your marketing efforts. If you can identify what your customers want ...
Why do so many business owners dread looking at the numbers They make excuses...They don't have time...That's what the accountant is ...
The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people's great respect, and enable you to achieve your ...
This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips - perfect for review time, creating development plans, and ...
Discover how the right story told at the right time has the power to persuade, promote empathy, and provoke action.
A story explains who you ...
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you ...
