Ask our staff anything about our shop or products, or leave your feedback.
The Flight Attendant Skills Test (FAST) Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need ...
Proven customer engagement approaches for winning in the most important moments driving profitability and growth-customer retention and expansion
Industry analysts report that up 70- 80 ...
The secret to the success or failure of any business boils down to its culture.
From disengaged employees to underserved customers, business failures invariably stem ...
The 9th edition of this classic textbook provides students with a firm understanding of current management theories and practical skills to help smooth their transition ...
Longlisted for Management Book of the Year 2021
Forbes #1 Book to Help You Improve Your Performance at Work
Based on data and insights from ...
The new edition of the best-selling guide for powerful, morally-grounded change leadership in any organization.
Change is an inevitable, essential part of the modern world ...
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter co-founded and then directed Harvard's Advanced Leadership Initiative. Her breakthrough work with hundreds of ...
An honest practical guide covering everything you need to know to get the job you want
How to Go to Work is a practical guide ...
From renowned tech writer Steven Levy, the complete history of one of the world's most controversial and successful companies
In his sophomore year of ...
When Calouste Gulbenkian died in 1955 at the age of 86, he was the richest man in the world, known as 'Mr Five Per Cent ...
Two star authors show why the financial sector is an 'industry of sabotage', with systemic malpractice at the heart of its business model.
'I don ...
Shortlisted for the 2020 Business Book Awards
Do you know someone obsessed with a mobile game like Candy Crush? Have you ever felt a rush ...
It's estimated that there are over 50 million pensioners - in the United States alone. Like the United States, the United Kingdom, Japan, Italy, Germany ...
Take a Design-led Approach to Innovation
Innovation drives growth in organisations and entire economies. Yet innovation is hard, risky and rarely successful. Most innovations and ...
In The Leader's Greatest Return, Maxwell shares the most important lessons he's learned about the leadership development process over the last quarter century ...
