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"Less is more" may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to ...
In 2007, Steve Ballmer, the CEO of Microsoft, declared: "There's no chance that the iPhone is going to get any significant market share." The ...
'Dear Mama,
I am having a lovely time here. We play football every day here. The beds have no springs . . .'
So begins the first letter ...
On the eve of the bi-centenary of Jane Austen's death, step back into the world in which our best-loved novelist lived. Historian Lucy Worsley ...
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Disruptive Technologies outlines the steps businesses can take to engage with emerging technologies today in order to serve the consumer of tomorrow. This book offers ...