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How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured ...
Create and maintain a successful social media strategy for your business Today, a large number of companies still don't have a strategic approach to ...
The #1 New York Times bestselling memoir of U.S. Navy Seal Chris Kyle, and the source for Clint Eastwood's blockbuster movie which was ...
The fourth edition of this innovative textbook introduces students to the main theories in international relations. It explains and analyzes each theory, allowing students to ...
Having become the ultimate social device, and as users drift away from TVs and computer screens, the mobile offers radical new challenges for the marketer ...
Neville Goddard: The Complete Reader, Includes all 10 of Neville Goddard's Spiritual Classics: At Your Command, Awakened Imagination & The Search, Feeling is the ...
The must-have BBQ bible from celebrity Australian chef, television presenter and author, Ben O'Donoghue, who is best known for his outdoor cookery and barbecue ...
Attempting 300 kph on an untested experimental motorcycle could be considered a perfect way to kill yourself, but Paul Carter is still, well, Paul Carter ...
The lathe is an essential tool for all but the most basic of workshops. It enables the engineer to produce turned components to a high ...
When Bittersweet was published in 2003, home bakers were left to rely on baking chocolate that was labelled simply 'bittersweet' or 'semisweet' with no further ...
A magisterial account of how the two greatest thinkers of the ancient world, Plato and Aristotle, laid the foundations of Western culture and how their ...
Bigger than The Great Escape. The story of the first successful mass tunnel escape from a POW camp in First World War Germany. Situated in ...
