Ask our staff anything about our shop or products, or leave your feedback.
In a world where consumers expect more instantly and seamlessly personalisation is a strategic imperative.
Consumers want personalised experiences, but few companies are rising to ...
Learn the surprising power of delivering beyond your customers' expectations.
THE NEW YORK TIMES BESTSELLER
AS SEEN ON THE HIT TV SHOW 'THE BEAR'
Essential ...
Automate your Customer Success efforts to reduce churn and increase profits
In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals ...
Praise for THE APPLE EXPERIENCE"There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all ...
This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention ...
In a quest to maintain market position and improve profits in today's fast-paced, competitive market place, organisations need to become more and more customer ...
