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Understand what they're saying - however they say it
This completely innovative self-study book and audio CD set is the perfect way for busy executives ...
This title helps you to customize your delivery for maximum persuasive power. If you need the best practices and ideas for communicating effectively but don ...
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from ...
This revised edition of a now classic text includes a new introduction by Henry Jenkins, explaining 'Why Fiske Still Matters' for today's students, followed ...
Wouldn't it be great if you could always get people to see things your way? Now you can. You won't go far in ...
At some stage or other we all have to deal with difficult conversations. It may be to express dissatisfaction with our own treatment or give ...
Everyone at some point in their life will have to attend an interview. Whether they are applying for a job, a promotion, a training programme ...
This user-friendly text is divided into four parts: Workplace Communication; Workplace Relationships; Workplace Documents; and Career Development.
The Levity Effect uses serious science to reveal the remarkable power of humor and fun in business. Science proves it?fun is good for business ...
Relevant articles have been selected from the best-selling You Lead, They'll Follow series - listed 8 times in Management Today's monthly National Top 10 ...
The book will be particularly useful in university and TAFE corporate writing, business communication and technical communication courses, as well as Business English courses for ...
Praise for Move the World "Selling something? Persuading someone? Motivating someone? Read Move the World and you will. Every time." --Jeffrey Fox, author of theNew ...
Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in ...
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday ...
