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Today's leaders don't use command-and-control. Instead, they leverage their communication, collaboration, and conflict-resolution skills to inspire employees to ever higher levels of performance ...
Based on a decade-long study that separated the skills that produce outstanding leadership performance from those that are inconsequential or harmful, Leadership 2.0 introduces ...
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and ...
"With this extensively upgraded second edition, Dean Anderson and Linda Ackerman Anderson solidify their status as the leading authorities on change leadership and organizational transformation ...
Leaders often say 'I communicate' when, in fact, they mean 'I tell'. Yet being able to really listen is the key to growth and results ...
How to use storytelling to move people to action In today's hyper-competitive business environment, leaders who can engage and inspire their teams and organisations ...
Direct change expertly and lead your business to success Change is natural and good, but it can incite fear if not managed properly. Leading Business ...
From the founder of the renowned Verbal Judo Institute!What you say and how you say it critically impacts the outcome of your contact with ...
Bridging current theory with practical applications, the 'toolkit' combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities ...
The Australian small business owner's guide to making human resources easy More than 87 percent of Australian workplaces are small businesses employing fewer than ...
When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context--whether in the private or the public ...
Build Teams That SUPER PERFORM Every DayIt may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organization-dramatically. And ...