Ask our staff anything about our shop or products, or leave your feedback.
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...
The New York Times bestselling guide to leading positive change in any organization-updated with new insights, research, and case studies
Learning how to influence others ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
Escape common business myths to unleash game-changing productivity
Written by Shingo Prize winner Jacob Stoller, Productivity Reimagined shows how most companies are constrained by deeply ...
Your personal guide to navigating the first days, weeks, and months in the top job, based on powerful interviews with today's most successful CEOs ...
Set up your company for long-term success by building and reinforcing your leadership pipeline
In the newly revised third edition of The Leadership Pipeline, a ...
The world's most successful organisational behaviour text, enhanced with Australian perspectives. Request a digital sample - for educators
Long considered the standard for all organisational ...
Human Resource Management: Strategy and Practice provides you with key concepts and practical information that you will use in your study of human resource management ...
The highly anticipated follow up to Simon Sinek's global bestseller Start with Why
Imagine a world where almost everyone wakes up inspired to go ...
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less ...
In today's connection economy, the most successful leaders inspire their people with purpose and meaning. Powerful corporate storytelling can mobilise people around an organisational ...
The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of ...
Powerful coaching questions to get the best out of any situation.
In coaching, questions are the route to progress. Questions enable the people being coached ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
