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The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and ...
"When planes crash, bridges collapse, and automobile gas tanks explode, we are quick to blame poor design. But Henry Petroski says we must look beyond ...
From Joshua Angrist, winner of the Nobel Prize in Economics - 2021, and Joern-Steffen Pischke, an accessible and fun guide to the essential tools of econometric ...
Now that you've collected the data and crunched the numbers, what do you do with all this information? How do you take the fruit ...
DON'T LET PROBLEM PEOPLE GET TO YOU!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or ...
The real story of what it takes to risk it all and go for broke. Conventional wisdom says most startups need to be in Silicon ...
Global Shift is - quite simply - the definitive work on economic globalization. The extensive use of graphics, lack of jargon, and clear definition of terms has ...
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information ...
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for ...
Inside the world of the real Great Gatsby of New York real estate Harry Macklowe is one of the most notorious wheelers and dealers of ...
Resolving conflict in the workplace? No problem! Working your way through a conflict in the office can present unexpected challenges, but there's no need ...
Overcome psychological obstacles to increase trading success Successful traders need to be well-versed and skilled in a wide range of business and economic areas. But ...
Look to the stars for a whole new approach to market cycle forecasting A Trader's Guide to Financial Astrology is the definitive guide to ...
Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues--even the ...
Most management guides just don't work. Either they're too complex and academic, or they rely primarily on opinion and anecdote, not tested evidence ...