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Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call ...
Five common problems your team is susceptible to and the one thing you can do to fix all of them There are so many ways ...
An easy to implement, practical, and proven risk management methodology for project managers and decision makers Drawing from the author's work with several major ...
No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business. If you think you are in the marketing ...
This volume of Law in Context focuses on the legal issues raised by the digital revolution. It presents new perspectives on familiar questions about the ...
There is nothing quite like the smell of a scrumptious meat and potato pie cooking in the oven. There perhaps isn't anything better than ...
For many years, Dr. Wayne W. Dyer's fans have wondered when he would write a memoir. Well, after four decades as a teacher of ...
Andrew 'Twiggy' Forrest is the public face of Australia's once-in-a-lifetime mining boom. A swashbuckling entrepreneur in the finest West Australian tradition, Twiggy took on ...
If success leaves clues, then this unique and thought-provoking book will provide you with all the evidence you'll need to think - and act - like ...
Climate change is profoundly altering our world in ways that pose major risks to human societies and natural systems. We have entered the Climate Casino ...
