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A fresh and feisty guide to getting results and respect in your early managerial roles, from VP of Product Design at Facebook, Julie Zhuo, with ...
This groundbreaking book explains why women experience burnout differently than men - and provides a simple, science-based plan to help women minimize stress, manage emotions and ...
What do James Bond and Lipitor have in common? Why do traffic jams appear out of nowhere on highways? What can we learn about innovation ...
The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals ...
With one side of the political aisle proposing increasingly more socialistic and anti-capitalistic ideas, the other side has been quick to defend our country's ...
This book introduces sales professionals to the collaborative conversation skills they need tocapture the buyer's attention and secure business.
Today's buyers want more ...
Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our ...
Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.
When customers complain, employees respond ...
In this essential handbook-a blend of Rich Dad, Poor Dad and The Happiness Project-the co-host of the wildly popular InvestED podcast shares her yearlong journey ...
