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Developing microscale chemistry experiments, using small quantities of chemicals and simple equipment, has been a recent initiative in the UK. Microscale experiments have several advantages ...
With a new foreword by Ken Blanchard An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager ...
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach ...
