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View our latest business and personal development titles here! Perfect for upping your game in the board room, upskilling or just powering-up your personal life.
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need ...
The fast and easy way to get the most of out social media
marketing
Sharing the wisdom of social media voices Shiv Singh and
Stephanie ...
Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to ...
Far from the catchy television spots and sleek magazine spreads are the comparatively modest ads that pop up on websites and in Internet searches. But ...
The NEW YORK TIMES and USA TODAYbestseller-updated with today's hottest sites!
A friend's recommendation is more powerful than any advertisement. In the world ...
Marketing Excellence 3 showcases the strongest case studies - all winners - from The Marketing Society's Excellence Awards to celebrate and promote the contribution that great ...
Many coaching tools and techniques are now fairly well established, but how do they actually work? The coach who can answer this question credibly and ...
New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public ...
The Brand Challenge provides a comprehensive and topical examination of the application of branding across a variety of sectors including luxury goods, finance and not-for-profit ...
Selected by HubSpot as one of Top 20 Sales Books of All Time Salespeople today face a fast-paced and increasingly crowded marketplace where meaningful product ...
A fully updated new edition of the fun and easy guide to getting up and running on Twitter With more than half a billion registered ...
The newest, most successful strategies for landing the sale-based on the latest discoveries in neuroscience and consumer psychology
BrainScripts for Sales Success explains consumer psychology ...
