Ask our staff anything about our shop or products, or leave your feedback.
Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy.
Being empathetic at work means ...
In the uncertain, changing, global and interconnected world, the 'alpha' or 'hero' leadership style alone is outdated and inadequate. Quieter professionals, who are often overlooked ...
This 574 page book details how the author effectively adapted and applied Marine Corps leadership concepts while serving as a business leader-and how he leverages ...
Hiring and firing are hard to get right-and potentially costly to get wrong. Two of the most crucial tasks you face as a manager, they ...
Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates' emotional intelligence and ensure they're the right fit for ...
Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author combines lessons both from history and modern organisational practice with ...
Contemporary HRM Issues in the 21st Century is an illuminating textbook for postgraduate students and active managers wanting to develop their understanding of issues and ...
Traditional approaches to leadership development focus on a small number of individuals at the top. However, in today's world of constant change and decentralized ...
TEAMS UNLEASHED provides a systematic approach for coaching teams to sustainable high performance in organizations. The book describes the essential competencies and specific skills for ...
No matter who you are, helping others is a good thing. But even the most well-intentioned attempts to help others can be undermined by a ...
Help students better understand their behavioural and interpersonal skills A new edition of this text will be available for Semester 1, 2024. Find out more ...
By problematising core HR topics and presenting significant new developments in the field, this engaging textbook will enable students to develop a nuanced and critical ...
How to solve gender imbalance in your organisation
Equality at work expert Ann Francke reveals how to understand and tackle the damaging consequences of gender ...
How to create a coaching culture based on mindfulness and compassion within your team and organization
It has never been a more challenging time for ...