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Harness the power of marketing and watch your business grow Having your own business isn't the same as having customers, and one is useless ...
The research-driven guide to the leadership behaviours which create more engaged workplaces and higher performance, Extraordinary Leadership in Australia and New Zealand is a guidebook ...
Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members ...
The Psychology of Coaching, Mentoring and Learning addresses the psychological principles upon which organizational and industrial coaching and mentoring is based. The new edition of ...
SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a ...
Roger Fisher and William Ury bring you a simple, step-by-step guide to give you the skills you need to negotiate successfully in every situation.
We ...
For more and more companies in a world that's changing fast, there's only one way to win the game: transform it entirely. For ...
This title gives an insightful look into the issues relating to behaviour and culture in the workplace. It also looks at how technological and social ...
In his first book, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service ...
This is the classic guide to supply chain strategy - re-created to help business leaders gain an advantage in today's volatile, globalized arena. The definitive ...
Based on a sound conceptual foundation yet developed to meet practical concerns, Project Risk Management has become recognized as a standard work on its subject ...
