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Use Social and Viral Technologies to Supercharge your Customer Service! Using social media, you can deliver amazing customer service-and generate an army of fans who ...
Despite the high-tech tools available to salespeople today, the most personal method still works best. Through storytelling, a salesperson can explain products or services in ...
We all have good days and bad days at work. Some days you feel bullet proof. People listen to you, your meetings run like clockwork ...
Anyone involved in sales faces huge challenges these days, from fierce global competition and increased pressure on margins to the power of internet-savvy buyers and ...
Most books on public speaking focus on technique, voice and breathing, presentation development, and overcoming fear. Gail Larsen goes beyond the standard and instructs everyone ...
You can let the market come to you. Deep Value Investing by Jeroen Bos is an incredibly candid and revealing guide to the secrets of ...
A non-biased, grounded, and practical approach to employee engagement For managers and business leaders who want to enhance performance, this easy-to-use guide to employee management ...
Kinsky explains in plain English how you can become a proficient online investor and use the internet to increase your profits. Covers everything from finding ...
In Never Give Up, Donald Trump tells the dramatic stories of his biggest challenges, lowest moments, and worst mistakes-and how he uses tenacity and creativity ...