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Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with ITIL metrics that ...
It all began in June 2005 when Bobby Henderson wrote an open letter to the Kansas School Board proposing a third alternative to the teaching ...
How did the cat on the mat get flat?Why did Ed and Ted and Ted's dog Fred get spat out of the head ...
Fang Fang was born in China, but now she is Australian. When she invites her friend Lisa over to celebrate Chinese New Year, she is ...
Mr Birthday loves to organise a party (he likes them so much he is never seen without his party hat on) and never forgets a ...
An amazing true story of courage and survival in the outback by the bestselling author of The Horses Too Are Gone.
An amazing true story ...
"I recommend this book highly to everyone." --Deepak Chopra, M.D.
This special updated version of the New York Times-bestseller, KitchenTable Wisdom,addresses the same ...
Jeff Smith's New York Times, USA Today
bestselling, award-winning BONE books are one of the most popular graphic novel series of all time. Read ...
Why do some changes fail while others succeed? How can you make sense of the many tools and approaches for managing change? How can you ...
