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10th anniversary edition of the classic guide to handling life's toughest conversations
We've all been there- We know we must talk to a ...
Are your words and your body telling the same story? Discover the impact that nonverbal behavior has on communication
Much of a message's meaning ...
How can thoughtfully and intentionally listening to our world expand and inform our creative practices? What insights can we gain when we delve into the ...
The first ever mass-market book on politeness and the important role it plays in our work, relationships and lives, from professor and pioneer of Politeness ...
In this bestselling guide to social success, communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk in any ...