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Are your words and your body telling the same story? Discover the impact that nonverbal behavior has on communication
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Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials ...
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Perfect your people skills with his fun, witty and informative guide, containing 92 little tricks to create ...
10th anniversary edition of the classic guide to handling life's toughest conversations
We've all been there- We know we must talk to a ...
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The first ever mass-market book on politeness and the important role it plays in our work, relationships and lives, from professor and pioneer of Politeness ...
